The Gregory J. Harris Military Courtesy Room at Syracuse Hancock Airport
Gregory J. Harris Military Courtesy Room


The Military Courtesy Room provides comfortable lounge areas, a TV room, kitchenette, and a gaming/TV room for all members of our Armed Forces and their families. The courtesy room is open 365 days a year and is staffed by two volunteers. It is our hope to continue to be a home away from home and a place of comfort for traveling military and their families.

For more information, please read our
Courtesy Room Brochure (PDF)

Hours of Operation
Monday–Saturday: 0700–0200
Sunday: 0800–0200
24-Hour Operation as needed to accommodate our military personnel

  Lounge chairs

North Terminal
Baggage Claim Area
Syracuse Hancock Airport

Courtesy Room Telephone
(315) 455-3440

Transportation and Hotel Assistance

  • Ft. Drum Shuttle
    For soldiers and their families P.C.S’ing
    1700 and 0100 daily
  • Bus Service to Watertown, NY
    0715 and 1730 daily
  • Transportation coordination
  • Assistance making hotel reservations
  • Coordination of Troop Welcome Homes with NY Region 3 Patriot Guard Riders of New York
For Your Comfort and Relaxation
  • Two TVs: 26" LCD TV and 46" TV
  • Leather recliners
  • Blankets and pillows
  • Free Wi-Fi internet access
  • Laptop Computer on premises
  • Comfort Kits (personal hygiene items)
  • DVDs and magazines
  • X-Box 360 and Games


  • Hot Pockets
  • Ramen Noodles
  • Chef Boyardee products
  • Individual pizzas
  • Breakfast Danishes
  • Multitude of individual snack items


  • PowerAde
  • G2
  • Soft drinks
  • Fruit juices
  • Bottled water
  • Coffee, tea, hot chocolate, etc.

Yearly Totals
Total number of website visitors tops 80,000 (PDF)


Copyright © 2013-2018 All Rights Reserved.                  Courtesy Room Brochure (PDF)

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